Disneyland- Mainstreet Station
  • On Feb 15, 2021
    Anthony from CA Asked

    In the beginning of 2020 I had purchased two prepaid tickets from the local supermarket but then Covid hit and I was unable to use them. Will there be some kind of extension or refund for them? They said that the last day to use them was 1/15/21

    Hiya Anthony! 

    Welcome to planDisney and thank you so much for bringing your question our way! 

    So far, the Disneyland Resort has announced expiration date extensions for non-promotional single day tickets that expire on March 31, 2021 and wholly unused, non-promotional multi-day tickets that expire on January 12, 2021 or April 13, 2021. These tickets will have the expiration date extended to December 16, 2021. 

    If your ticket type has not been extended and you're unable to visit before expiration, don't worry! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. When you’re ready to visit, simply go to a Main Entrance ticket booth and, ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 

    If you have any additional questions regarding your ticket, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member would be happy to assist you further. 

    Thanks for stopping by planDisney! Please be sure to bring us more questions in the future! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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