Father and son walking through BOG
  • On Jul 15, 2021
    Ryan from CT Asked

    When will our bands arrive? We pre ordered them and we fly out in 2 days and still have not gotten them. We are going down to FL sooner than our stay at Disney and need our bands before we leave.

    Hi, there!

     Welcome to planDisney, Ryan. I'm so happy you stopped by and even happier to hear you'll be enjoying a Disney vacation soon! You're sure to have a magical stay.

     It sounds like you've already left home for sunny Florida. If you didn't receive your MagicBands before you left, not to worry! Just call the Reservation Team at (407) 939-1936. A friendly Cast Member there will be happy to assist you! They'll be sure that you have either MagicBands or Key to the World Cards upon your arrival at your Disney Resort hotel. 

     Be sure to download the My Disney Experience mobile app before your arrival at the Walt Disney World Resort. It's magic at your fingertips! The My Disney Experience mobile app has lots of cool features, some that work much like a MagicBand. You can use the app to open your Disney Resort hotel room door and you can use the app to create a Disney MagicMobile Pass for entry into the theme parks. How cool is that?

     I hope this was helpful, Ryan. I'm wishing you a magical Walt Disney World Resort vacation!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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