resort polynesian castle monorail
  • On Apr 29, 2022
    Melena from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a balance due on my disney world vacation package and cannot find the place online to pay it. Can you help??

    Hey Howdy Hey Melena and welcome to planDisney!

    When it comes to vacations, there are a few milestones that are causes for celebrations. Paying off your vacation balance is one of the big ones! You should be able to easily make payments online through your My Disney Experience account, so let's walk through the steps real quick. 

    First off, make sure your vacation package is linked to your My Disney Experience account. Most times this happens as you are booking your trip, but sometimes you need to do this separately. On your My Disney Experience account main page, you should see several icons at the top. Hover over the "Resort Hotel" icon and you should see a "Link Reservation" button come up. Click on that button and follow the directions to link your reservation. 

    After you have your reservation linked to your account, scroll down to the "My Plans, Reservation and Tickets" section. There you should see your reservation with your Disney Resort Collection hotel as well as Theme Park Reservations and any others you may have at this point. Usually, on the far right of this section, you should see a button or a hyperlink that states "Make Payment". Once you click on it, you should be able to follow the prompts and either make a payment towards your vacation or pay the full amount due. 

    If you still are not getting those options above, you might have to call Disney at (407) 939-1936 and talk to a Cast Member about making a payment towards your vacation. 

    As you are getting closer to your date of travel, I wanted to make sure you knew about the big 60-day mark for the Advanced Dining Reservation window that opens up at that time. 60-days from your date of arrival is when you can start making dining reservations for any place throughout Walt Disney World Resort as well as many options for Disney's Enchanting Extras Collection. Make sure to get those reservations early as they are taken up quickly for the more popular dining locations!

    I hope this information was helpful in getting your payment processed for your vacation package. If you have any further questions please let us know, we would be happy to help!

    Have a Magical Day,

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Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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