Balcony at Disney's Animal Kingdom Lodge
  • On Aug 3, 2023
    Alexa from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to see balance

    Hi Alexa! Thank you for reaching out to us here at planDisney. I'm happy to answer your question today!

    If you have booked a Disney vacation package (theme park tickets and Disney Resorts Collection Hotel reservation together), you can see your remaining balance through your My Disney Experience account. Simply log in and select "My Plans" from the "My Disney Experience" menu. Then, scroll down on the page until you see the heading "My Plans, Reservations & Tickets." You should be able to see your hotel reservation here, with the reservation details, confirmation number, and the balance that's remaining. If you do not see this information, sometimes logging out and logging back in will help. If it doesn't, I'd suggest reaching out to a friendly Cast Member and they'd be happy to help. Please note that if you booked a room-only reservation, that information will not be displayed and you'll either need to locate your original confirmation email or contact the resort.

    There is so much to look forward to at the Walt Disney World Resort. This fall, Journey of Water, Inspired by Moana should be opening in EPCOT. And speaking of EPCOT, the EPCOT International Food & Wine Festival is taking place now until November 18, 2023, and this park is the center of the Disney100 Celebration at the resort too! There are also a few new restaurants opening around the resort before the end of the year. The one I'm most looking forward to is the Cake Bake Shop Restaurant by Gwendolyn Rogers on Disney's BoardWalk.

    Alexa, enjoy every magical minute at the Most Magical Place on Earth. Be sure to reach out to me if you have any other questions. I'm always happy to help Guests maximize the magic when they're at the resort!

    Even miracles take a little time,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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