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  • On Apr 5, 2022
    Janet from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I see my balance

    Hiya, Janet!

    Welcome to planDisney. I am so very glad that you found us. This is such an amazing year to visit The Most Magical Place on earth. All four theme parks are currently in the middle of The World's Most Magical Celebration. This 50th Anniversary event features the Disney Fab 50 Character Collection, new Beacons of Magic, and some amazing Walt Disney World 50th Anniversary Sips and Bites. There are so many new things to see and do that are worth adding to your magical must-try list. 

    Janet, you can view your account balance online through My Disney Experience. If you do not have an account yet, Hakuna Matata! It only takes a few moments to create your account and link all of your upcoming reservations. Once your account is set up, you can view your remaining balance on the Walt Disney World website. Select the My Plans option from the My Disney Experience drop-down menu. This page should show your Walt Disney World Resort vacation package details, including your confirmation number and remaining balance. I do want to mention that you cannot see your balance on the My Disney Experience mobile app. It is also worth noting that if you booked your upcoming trip through a travel agency or professional, you will not see a remaining balance on your account. This information can be provided to you directly through your agency. 

    If you are still unable to locate the balance information, I recommend reaching out to a friendly Cast Member with Disney Resort Hotel Reservations. They will be able to assist you with confirming you have linked the correct confirmation number, go over the remaining balance, and process a payment by phone.

    Before signing off I want to add a quick reminder to make your Disney Park Pass reservations if you have not already checked this important detail off of your magical to-do list. All four theme parks require a reservation in addition to a valid theme park ticket. Some dates book up quickly, so don't delay! Make those park pass reservations today. 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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