Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Mar 19, 2013
    Jeffrey Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just got back from WDW and at the Hollywood Studios park there was a cart selling necklaces and other things between the Indiana Jones show and Star Tours. All the necklaces were unique. Is there any way I can order one of those necklaces online?

    Hi Jeffrey.

    Thanks so much for visiting the Disney Parks Moms Panel with your question.

    Often times, Guests return home from Walt Disney World, wishing they had purchased that special souvenir item, previously bypassed. For that very reason, there's a special department you can contact!

    Merchandise Guest Services maintain a database of items found all around the parks, which can be delivered to you at home. To check for availability of the item(s) you're after, simply contact a Cast Member there and describe the item and its location. The database will be checked and the Cast Member will confirm pricing and delivery cost for you.

    To reach Merchandise Guest Services, call toll free at 1-877-560-6477 or locally (407) 363-6200. If you prefer, you can also email them at, or simply click the link I've included for you.

    If the item isn't currently available, you may consider calling back again during Star Wars Weekends (May 17 - June 9, 2013) as there is usually a much larger selection of Star Wars related merchandise during the event dates. Be sure to visit the website for more information on Star Wars Weekends at Walt Disney World.

    I hope this information is helpful to you - and that you're able to track down that special item you're after Jeffrey! Feel free to write me back any time if I may assist you further. I'd love to hear from you again.

    Have a Magical Day!

thumbnail image for Kirsten

Meet the Panelist: Kirsten, Ontario

I'm a Canadian stay at home mom with 2 great kids. I've loved Walt Disney World since my own first trip at age 7. Now, my husband and I enjoy creating Disney vacation experiences with our children as often as possible. Each new visit is unique and Magical! Learn More About Kirsten

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