Family on room verenda
  • On Mar 5, 2026
    Megan from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just got back from Disney Magic cruise. We had a balcony room and loved the pillows. They are the concierge ones but we can't seem to find the exact ones to buy. We should have bought the ones from our room in hindsight.

    Ahoy, Megan!

    Thank you for reaching out to planDisney, and welcome home! I'm glad you took advantage of the Disney Magic being so close to your home at Port of Galveston. I know reentry from vacation can be hard, especially after a cruise with your favorite Disney pals. I hope your crew had a magical time and are already looking forward to future sailings with Disney Cruise Line. 

    I typically don't sleep well away from home, but that is a different story when aboard a Disney Cruise ship! It sounds like you slept well on your sailing, and the pillows were part of what made your experience so comfortable! I know one of the perks of staying Concierge is the pillow menu, and I'm glad you selected the right ones for your crew. I reached out to Disney Cruise Line and was told that 1Concier is the brand currently used. You can take a look at their website and look for Sleep Blueprint-New Gen pillows. If you are still having trouble, you can reach out via email to DCL.concierge.services@contact.Disneycruiseline.com to see if they can help you find the exact match. 

    Megan, it was a pleasure assisting you with your post-cruise question. I hope you'll keep planDisney in mind for your future Disney vacation plans. We are always happy to help! Best of luck finding those cozy pillows.

    Nancy

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Meet the Panelist: Nancy, Georgia

Ahoy there! I am excited to help you with your pixie-dusted voyage on board Disney Cruise Line! I have been fortunate enough to have sailed for the last two decades with Captains Mickey and Minnie, and I look forward to helping you plan your magical journey.  Learn More About Nancy

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