Greetings, and welcome to
planDisney Lyne!
Alaska with Disney Cruise Line, now that's an itinerary I would love to sail on from beautiful Vancouver, as a fellow Canadian Disney fan! I completely understand how you treasure those moments and want to make sure you can enjoy and share your memories for years to come! I am sorry that you are experiencing difficulty accessing your purchased photos from your Disney Cruise Line account Lyne, so I will try to help you as I experienced a similar circumstance with my cruise photos on a past sailing, rest assured!
Lyne, I will need you to sign in to your
Disney Cruise Line account again, and once on the main page, please look for and roll your cursor over the
Already Booked tab and down at the bottom select the
My Cruise Photos link. Once on the
My Cruise Photos page kindly enter your
Castaway Club ID in order to associate or link your most recent cruise photos to your Disney Cruise Line account. Once this step is completed you should be able to see all your purchased photos without the watermark. If you experience any difficulty at this point, you will have to contact the
Disney Cruise Line Help Center or you are welcome to email the
Disney Cruise Line Guest Communications Team at dcl.guest.communications@disneycruise.com for assistance. To access your
Castaway Club ID, after you sign in to your Disney Cruise Line account, under the
Already Booked tab kindly select
Castaway Club and you will see your ID number on the left side beneath the anchor.
Tips:I just couldn't let you go without telling you about the current
Disney Cruise Line special offers including one for Canadian residents (subject to change) which I hope will entice you to plan another magical sailing with Disney, especially since the newest ship, the
Disney Wish is sailing the seas!
Did you know that you can download beautiful wallpapers when you sign in to your Disney Cruise Line account and access your Castaway Club portal?
Take a look at the informative
planDisney Podcasts, Presented by State Farm which are featured every month, they're a lot of fun and very entertaining, many at some remarkable venues! You'll even get to see many of our talented panelists share their first-hand experiences!
Lyne, it was my
great honour assisting a fellow Canadian Disney fan, I hope that the information I gave you resolved your photo matter. Please stop by for any future planning questions, it would be my pleasure to be of any further help, thank you kindly!
Jacqueline