Family on Expedition Everest
  • On Jun 10, 2022
    Lisa from Kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am aware Hildenborough under 13 can't have or manage their own experience but we seem unable to join them to mine or my husbands account, can anyone please advise

    Hi Lisa, welcome to planDisney!

    You're going to have an amazing time visiting Walt Disney World Resort with your young mousketeers. My 10-year-old daughter is my favorite ride partner (Expedition Everest - Legend of the Forbidden Mountain at Disney's Animal Kingdom theme park is her favorite) and my 7-year-old son's interactions with characters (Mickey's his favorite) are pure Disney magic. Kids remind us to never grow up, except for those times when an adult is needed to pay the bill!

    Let's see about getting you connected to your kids in My Disney Experience, Lisa. Start by deciding which parent will manage your children's My Disney Experience plans. As long as everyone's connected as Family and Friends, both parents will be able to see and make plans for the children. Things that only the managing parent can do include downloading the children's Disney MagicMobile passes (which can be shared once created), managing their MagicBands and admission cards, and changing their My Disney Experience profile pictures. 

    Next, the parent that will be managing the children's plans in My Disney Experience should log into their Family and Friends list in My Disney Experience and click "Add a Guest" at the bottom. It sounds like you will be entering your children's information for the first time, so you should select the "I'll Enter their name and age." Once you've entered their name and age and click "Done," they will appear on your Family and Friends list. That means you can select their names from a dropdown menu when linking tickets, MagicBands, and more in My Disney Experience.

    The next step is to make sure the children also appear on the non-managing parent's Family and Friends list. To do this, start by making sure your Family and Friends list is shared. Do this by once again accessing your Family and Friends list. If the words "My list is shared" do not appear next to your name, click "Update" and "Share My List." Once you've confirmed that your Family and Friends list is shared, the non-managing partner should access their Family and Friends list and click "Add a Guest." Select "Find through my connected Guests" and the kids should automagically appear since they are connected to an adult whose list is shared. Select the name of each child and finally "Add Guest." The assumption here is that you and your spouse are already connected as Family and Friends. If not, please connect with each other before trying to connect with the children.

    Similar steps to connect can be made in the My Disney Experience mobile app (three small lines at the bottom right of the home page --> scroll down to "My Profile" --> "Family and Friends List" tab). When recently taking these steps to connect my children to my husband's account, I made note that he had to restart his app in order for the children's names to appear.

    I hope you find this information helpful, Lisa. Please don't hesitate to reach out with follow-up questions.

    Plan magic; planDisney.
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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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