• On Jul 18, 2018
    Darla from AR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am going to Aulani in Sept 2019, how do I find my reservation and payment info on the Aulani Website? Thank You Darla

    Aloha Darla,

    Thanks for visiting Disney Parks Moms Panel with your question.

    I'm so excited for you that you'll soon be basking in the beauty that is Aulani, A Disney Resort & Spa. What better way to create a memorable vacation than to bring together the tropical paradise of Hawai‘i and the delightful magic of a Disney destination? I reached out to our friends at Aulani Resort, and they shared with me some tips and suggestions for retrieving your reservation and payment information for your upcoming vacation. The first tip they shared is that it's better to contact by phone rather than look to retrieve the information online from the website. If you booked your Aulani Resort vacation directly with Aulani, A Disney Resort & Spa, the best suggestion is to contact the Walt Disney Travel Company at (866) 443-4763. If you booked with Disney Vacation Club, you'll want to contact Disney Vacation Club Member Services at (800) 800-9800. If you booked with a third-party travel agent, you'll want to contact that travel agency directly.

    Here's wishing you a most wonderful stay at Aulani, A Disney Resort & Spa.

    Mahalo to you, Darla!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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