Hey, howdy, hey, Joseph!
“
You’ve got a friend me!” My family and I feel very grateful for the
accommodations available to Guests with disabilities at the Disneyland Resort. I’m happy to share information to help make your visit as smooth as possible.
The
Disability Access Service (DAS) is an accommodation available to Guests who may not be able to tolerate a traditional queue. To find out if a Guest is eligible for DAS, that Guest will need to be interviewed by a Guest Relations Cast Member. A parent or Guardian may need to be present for the interview as well. Without getting into specifics about private medical diagnoses, the Cast Member will ask a few simple questions about the needs of the Guests and how DAS might be necessary to accommodate those needs.
The easiest way to arrange an interview is to simply show up in person at one of the several
Guest Relations locations located throughout the theme parks. (Tony’s Tip: The main locations near the main entrance of each park tend to be the busiest; so I recommend choosing another location that appears less busy.) Guests may also request a virtual interview between two and 30 days before arrival at the Disneyland Resort. Request a virtual meeting using a computer or device with a camera by visiting the
DAS planning and pre-arrival registration page between the hours of 9:00 AM and 8:00 PM Pacific Time. After logging into the account used to make
theme park reservations, click on the “Request Live Chat” button to proceed.
I hope you and your son have a marvelous time at the Disneyland Resort, Joseph. Naturally, you know what is best for your family. But if you would like to hear my been-there-done-that take on visiting the Disneyland Resort with special-needs children, my number one recommendation is to take some small
snacks and water to make sure our kiddos feel comfortable and hydrated. Number two for my family is to always find a way to take a short break in the afternoon. I’m sure you’ll find your groove as you enjoy your time at The Happiest Place on Earth!
~Tony