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  • On Feb 9, 2022
    Tiffany from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am attempting to make the reservations required to enter the park after tickets have been purchased. I bought our tickets yesterday for a May visit. I did not receive an email with the ticket numbers so how can I make the park reservations?

    Greetings, and welcome to planDisney, Tiffany!

    How excited you must be for your upcoming visit to Disneyland Resort, and anxious to begin your Theme Park Reservations, I completely understand. Let’s see if we can resolve this together.

    Tiffany, you did the right thing by purchasing your Disneyland Resort theme park tickets in advance of your arrival, and I would like you to log into your Disneyland account to see if perhaps the theme park tickets are linked, you can also try this with your Disneyland Mobile App. Hopefully, the theme park tickets will be there for you to proceed with your planning.

    When Guests purchase theme park tickets online, they receive the option to either receive a Disney eTicket or a physical ticket. Disney eTickets are delivered in the Adobe PDF digital format, which can be seen and then printed from computers and mobile devices. If you plan on using your mobile device during your visit to Disneyland Resort then simply pull up the Disney eTicket barcode at the Main Entrance for admission, or you can print out your paper ticket.  

    Tiffany, if you do not remember seeing the options for your Disney eTicket, then I highly recommend you Contact Disneyland Resort “Tickets” for assistance and resolution so you can proceed with your Theme Park Reservations and any other reservations you wish to make during your visit.

    Pro Tip - Take a look at the Disney Genie+ Service which will save you time waiting in lines for Lightning Lane attractions, and you will receive unlimited digital downloads of Disney’s PhotoPass® Service attraction photos and “Magic Shots” from your day. You can add Disney Genie+ when you arrive at Disneyland Resort using the Disneyland Mobile App.

    Tiffany, I hope this information is helpful and provides you with a resolution so you can begin your planning to The Happiest Place on Earth!

    Magical Wishes ~ Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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