• On Sep 16, 2021
    Tiffany from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am attempting to change the date for my tickets but do not see the option “my ticket” on the app as it is described in a previous Q & A I read. Please send me instructions on how to complete this on the app on my end. Thank you.

    Hi Tiffany! Welcome to planDisney!

    It looks like you are visiting the Walt Disney World Resort tomorrow! Yay! I know you are thrilled to visit the Most Magical Place on Earth in just a matter of hours. I’ll admit that I am very jealous!

    I’ve been able to change and upgrade ticket options on the My Disney Experience mobile app a few times and am happy to help point you in the right direction. From the app’s main page, touch the three lines in the bottom right corner. On the next page, you will see “Tickets and Passes.” Selecting that will take you to your Walt Disney World theme park tickets that are currently linked to your My Disney Experience account. You should see the option to “Change Tickets.”

    If you are still having trouble accessing your tickets or changing them, you will need to contact Disney directly and speak with a Cast Member at (407) 566-4985. Hopefully, they can get your ticket dates all straightened out so you are ready to enjoy your day!

    I hope you have the BEST visit, Tiffany! Please let us know if you have any other questions.

thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.