Hello and welcome to planDisney, Benjamin!
Thank you for stopping by with your very first question. Our friends at the Disney Reservation Center have been doing their best to take care of all Guests, but the call volumes have been higher than usual. I understand that wait times have been longer than expected as well, so I appreciate your patience.
Did you know that you are welcome to try making modifications to your Disney Resort hotel reservation online?
Sign in to your Disney account, visit
My Plans, find your reservation, and select
Change Reservation. If you cannot make any changes or the changes you need, you will have to contact the Disney Reservation Center at (407) 934-7639. Their offices usually open at 7:00 AM Eastern Standard, so I recommend calling as soon as they open if you do not wish to wait for a very long time to speak with a Cast Member.
I hope this helps you while planning, Benjamin! Come back to visit us if you have additional questions, and have a magical visit to the Walt Disney World Resort!
Thiana