Dad and Daughter in front of Cinderella Castle
  • On May 4, 2021
    James from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have asthma, which can be certified by a doctor, I would like to be exempted from wearing a mask outside. Can I provide a doctors letter before I arrive?

    Hi, there!

     Welcome to planDisney, James. I'm so happy you stopped by and even happier to hear you'll soon be visiting the Walt Disney World Resort!

     As part of Disney's phased reopening process, face coverings are required for all Guests ages 2 and up. All face coverings must be made with at least two layers of breathable material, fully cover the mouth and nose, fit snugly but comfortably against the side of the face, and be secured with ties or ear loops. At this time, there are no medical exceptions to the face covering policy. My best advice is to contact Guest Services before your arrival. A friendly Cast Member there will be happy to chat with you about your concerns. You can reach Guest Services by calling (407) 939-2273. 

     My fellow panelist, Sarah, has some great tips for Guests with asthma. Be sure to check them out ahead of your visit!

     I hope this was helpful, James. I'm wishing you a magical Walt Disney World Resort vacation!

thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.