Family at EPCOT Festival of the Holidays; father holding son; mother eating a cookie wearing Santa hat
  • On Nov 14, 2023
    Josh from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I asked for my tickets to be mailed to me, is there any tracking information on the tickets

    Hello Josh, 

    We’re here at planDisney to help answer any questions you have as you prepare for your vacation to Walt Disney World Resort, so thanks for coming to us with your question!

    When you chose to have your tickets mailed to you, there should have been two shipping options to choose from. Standard shipping which may take up to 14 days, or Express shipping which can usually take 3-5 business days. The Express shipping option costs an additional fee but does include tracking information once the tickets are mailed. Standard shipping does not come with tracking information. 

    I know your visit is coming up soon and it can be hard to wait for this important part of your vacation! If your tickets do not arrive at your home in time, you can simply visit any Guest Relations window near the entrances to each theme park, or the Disney Ticket Center at Disney Springs to have your physical ticket cards re-issued. The Guest who ordered the tickets will need to show a valid ID and the credit card used to pay for the tickets. 

    I hope this answer helps, Josh! Your tickets should arrive in time for your vacation, but now you’re prepared in case they don’t. Before you arrive, I encourage you to listen to or watch the episode of the planDisney Podcast all about the EPCOT International Festival of the Holidays 2023! This episode will give you a little sneak preview of what you’ll find at EPCOT during your visit. Follow it up with the Disney Eats: Foodie Guide to EPCOT International Festival of the Holidays so you can make a list of what foods you’d like to try and where to find the Holiday Kitchens!

    Thanks again for coming to planDisney. Come back again if you have any further questions!
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Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

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