MagicBand+ on Friends; Main Street; pairing
  • On Apr 2, 2024
    Ashley from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we are arriving today and our MagicBands+ never arrived. What should I do?

    Welcome to planDisney, Ashley! Arriving at the Most Magical Place on Earth today should be practically perfect in every way. I am going to keep this short and sweet as I know you are in a hurry to put your worries behind you and get your vacation started.

    The quick answer: ask Guest Services at the front desk of your Disney Resorts Collection hotel. If you ordered MagicBand+ for your family within 10 days of your arrival, they would have been delivered to your resort. If you ordered them with time to be shipped to your home and they did not arrive, let the Cast Members at the front desk know. They will be able to assist with options to make sure you have what you need for your stay.

    If you are not staying at a Walt Disney World resort and ordered your MagicBand+ through the Disney Store, I would suggest checking the email confirmation for any shipping information. I know that is little assistance when you are in Orlando, but at least you could see where they are. You can stop by Guest Services at any of the theme parks for a Key to World Card to be able to enter and navigate the parks. 

    Ashley, I hope this is helpful and that Guest Services can ensure the rest of your trip is magical. I have always found Cast Members to be the absolute best.

    Please come back to planDisney with any other questions.

    Wishing Hakuna Matata is just around the corner for you!
    Jana



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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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