large family coming out of Cinderella Castle
  • On Nov 7, 2021
    Amanda from NJ Asked

    I am arriving in on Sat Nov 20. We are staying the whole week and are very excited. Our group is 15 ticketed, and 2 under 3. We would like to make plans and ride reservations together - the app says a 12 person max. Is there a way around this?

    Hi, there!

     Welcome to planDisney, Amanda. I'm so excited to hear that you'll be traveling to the Walt Disney World Resort in a few days! And with a big group! A Disney vacation with a big group is sure to be BIG fun. 

     It sounds like you've added Disney Genie+ Service to your Theme Park Tickets. That's super great! Disney Genie Service is designed to optimize your time and maximize your fun in the theme parks, and the purchase of Disney Genie+ Service will take your Disney day to the next level. With Disney Genie+ Service, you can spend less time waiting in line by booking arrival windows for Lightning Lane entrances at all four theme parks. What could be better than that?

     You are correct that the maximum number of Guests that can be booked for a Lightning Lane arrival window by one Guest is 12. Since your travel party exceeds that number, I recommend assigning two people in your group to be in charge of booking Lightning Lane arrival windows. Just be sure that everyone in your group is linked through Family & Friends on My Disney Experience ahead of time. If both of the people in your party who are in charge of booking Lightning Lane arrival windows search for availability at the same time, they should be able to book the same arrival window for everyone, even though they are each booking for only half of the party. 

     Did you know the purchase of Disney Genie+ Service includes access to new Disney PhotoPass Lenses and exclusive Audio Tales? Be sure to take advantage of these magical extras!

     I hope this was helpful, Amanda. I'm wishing you a Disney vacation that is practically perfect in every way!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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