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  • On Sep 13, 2021
    Sandra from AZ Asked

    We are arriving on 9/16 and have a reservation the Disneyland Hotel, however when I try to open it in my account, nothing regarding the hotel reservation comes up, the ticket reservation/tickets are available, but nothing on the hotel reservation.

    Hello Sandra! 

    A very warm welcome to planDisney! Thanks for your great question! 

    I am so happy to hEAR that you are planning a stay at the Disneyland Hotel! I think you’ll love staying at the original Disneyland Resort Hotel! Don’t forget to check out the magical headboards that light up for a bit of extra pixie dust at the flip of a switch! You’ll also want to head the E-Ticket Pool to experience the two monorail waterslides! 

    I always recommend linking your hotel reservations to your Disneyland Account. Let me walk you through the steps. First, log in to your Disneyland Account on the website and click My Disneyland then select My Hotel Reservations. From there you’ll be able to input your confirmation number, the last name on the reservation and your arrival date. Once the reservation is linked to your Disneyland account, it should show in the Disneyland Mobile App as well. 

    Make sure to complete online check-in up to five days prior to arrival. If you complete online check-in, you can use your digital key to bypass the Front Desk and go straight to your room! Once your room is assigned and ready, you can access your room and locate your hotel room number within the digital key feature on the Disneyland Mobile App. Then all you have to do is tap the “Unlock Door” button and hold your Bluetooth-enabled device against the door lock. Just make sure you have the latest version of the Disneyland Mobile App to use this feature. 

    I hope this helps! Please head back to planDisney with future questions! 

    Tiffanie 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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