Mom And Son Giraffe
  • On Jan 10, 2015
    Amanda from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, we will be arriving in march for our first ever time at WDW. My husband uses a motorized scooter for long distances that we will be bringing with us. Will the magical express pick up the scooter and deliver to our room with all our luggage?

    Hello, Amanda! Thank you for stopping by the Moms Panel with your question about Disney's Magical Express. I just spoke with a Cast Member about your question, and she suggested a few options for you and your husband.

    Disney's Magical Express does offer luggage pick-up and delivery to Disney Resort hotel rooms, but this does not apply to wheelchairs or ECVs. The luggage that they retrieve from the airport is the checked luggage in the carousel, and this does not include wheelchairs or ECVs.

    Each of Disney's Magical Express motorcoaches offers a large luggage bay underneath that your husband may store his motorized scooter in as you travel to your Disney Resort hotel, or he may elect to travel with it on an accessible bus by taking it up a small ramp.

    Please make sure to note that you will be traveling with a motorized scooter on your Magical Express reservation so that the Cast Members can best accommodate your husband's traveling preference. (I recommend calling to make your reservation so that you may speak with a representative directly.)

    Once you have arrived at your Disney Resort hotel, you should be able to check your husband's motorized scooter with Bell Services, if your room is not quite ready. This is a complimentary service offered to all Guests, and something that I use to store my luggage on each vacation because of the convenience it provides.

    If your husband would prefer to rent an ECV or wheelchair on-site, there are several great options that Disney recommends, as well.

    I hope that you and your husband have a wonderful first visit to the Walt Disney World Resort, Amanda! If you have any additional questions before your upcoming trip, please do not hesitate to contact me here at the Moms Panel. Happy planning!
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Meet the Panelist: Autumn, Georgia

Hi, I’m Autumn! I’m a social media consultant, web content writer and homeschool teacher to my daughter. I enjoy learning languages as a hobby and can speak a bit of French, German and Spanish. My family and I have visited the Walt Disney World Resort many times over the years and I’ve become quite skilled at putting together fun and exciting family vacations to the various Disney properties! Learn More About Autumn

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