Mom And Daughter; Magic Kingdom; Cinderella's Castle; AA; Mickey Balloon
  • On Aug 20, 2010
    Renita from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will be arriving early 9am and hope to go to a park. My son's medication must be refrigerated. Since our room will most likely not be ready, will they store his medicine in a refrigerator? I know that they will store luggage until our return.

    Hey Renita!

    A similar thing happened to my family last October. My husband's medication was actually being shipped to the Resort and had to be refrigerated that day before we arrived!

    We called the Disney Resort and explained about the medication and they said it was no problem at all! They kept it refrigerated for us before our arrival and then brought it to our room so that we could put it in the room's cooler.

    We were worried this would be a big snag in our plans, but the Disney Cast Members were fabulous and didn't act like it was unusual at all... a big relief!

    I recommend giving your Resort a call and explaining the situation... I'm sure your customer service will be as wonderful as our's was!
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Meet the Panelist: Amy, Georgia

My name is Amy and I live in North Georgia where my husband and I own a restaurant and small hotel. My family explores Disney about twice a year and we always discover something new to share with our family, neighbors, friends and potential future friends! Learn More About Amy

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