dlr destinations 03
  • On May 2, 2023
    Leanne from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Arriving at DL good neighbor hotel on 5/17. I purchased my package (hotel & tickets) through DL website & I have park reservations for 2 days. How does the DL app work to scan into the parks & LL if you aren't using MagicBand +?

    Hello there Leanne, and welcome back to planDisney!  How exciting that you'll be visiting the "Happiest Place on Earth" here soon!

    I used the Disneyland app on my mobile phone plenty of times before I purchased a MagicBand+ to scan our theme park tickets, utilize Disney Genie+ Service, and it all worked great.  To scan your theme park tickets, open up the Disneyland app and tap the three horizontal bar line icon in the bottom right-hand corner.  You'll then see the "Tickets and Passes" in the upper left-hand corner, and you can tap for access to your tickets to scan right into the parks using your mobile phone.  Since you purchased a Good Neighbor Hotel Vacation Package, your Travel ePackage will be delivered electronically to your linked Disney account 4 days prior to your arrival.  You'll then be able to add your theme park tickets to your app.  

    If you did not purchase Disney Genie+ Service in advance with your vacation package, no worries!  As soon as you scan into the parks for the day, navigate back to the home screen of the Disneyland app, and you'll see the "Purchase" button for Disney Genie+ Service right on the home screen.  As soon as you purchase, you'll be ready to make your first Lightning Lane selection!  In the Disneyland app, tap the three horizontal bar line icon in the bottom right-hand corner, and then tap "Tip Board".  Here you'll be able to scroll through the list of attractions in both parks and see the return times available for each attraction that offers a Lightning Lane entrance. 

    Once you see one that you'd like to redeem, tap the Lightning Lane button for that selected attraction and then press continue to confirm your selection.  Your Tip Board will show your Lightning Lane selection as "Booked".  When your selection is ready to redeem, you will see a notification on your home screen where you can tap to be able to scan the Lightning Lane selection at the attraction entrance.  

    A tip that I always use at the parks is to set an alarm on my phone for when I can make my next Lightning Lane selection.  That way I'm not constantly opening up my Disneyland app, and wasting precious phone battery!  

    I hope this information was helpful for your upcoming trip Leanne, if you have any other questions, please do not hesitate to come back and ask!  

    Have a magical trip!
thumbnail image for Melissa

Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.