Hey there, hi there, Ruben!
I’m happy you stopped by planDisney with your question for us!
You’re going to love visiting Walt Disney World Resort. When my family first began using the
Disability Access Service (DAS), it reminded me that everyone is welcome at The Most Magical Place on Earth. DAS assists Guests who cannot wait in a traditional queue environment due to their cognitive disability; instead, Guests can wait virtually.
Ruben, when requesting to qualify for DAS, you will not need to show your paperwork or proof of condition using a doctor’s note or documentation. Instead, a Cast Member will ask you about your disability that prevents you from standing in line for an extended period. Although you cannot sign up for DAS at the
Disney Ticket Center at Disney Springs, you can do this in person at any of the
Guest Relations at the four theme parks.
Locations to sign up for DAS at Walt Disney World Resort include:
-City Hall at
Magic Kingdom Park-The Guest Relations lobby (near the Main Entrance) at
Disney’s Animal Kingdom Park-The Guest Relations lobby (near the Main Entrance) at
Disney’s Hollywood Studios-The Guest Relations lobby (near Spaceship Earth) at
Epcot-Any of the various Guest Experience Team kiosks
And now, you can also
pre-register for DAS using a live video chat. To do this, Guests may pre-register as soon as 30 days before a park visit but at least 2 days before arrival.
If you have any other questions about this, please feel free to call and speak to a friendly Cast Member at
Disability Services!
We can’t wait to welcome you to the magic, Ruben. Have an enchanting visit.
Aena