• On Jul 8, 2018
    Nanci from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are arriving at disney middle day. Don’t want to waste ticket so going to Disney springs for day and night. Can I get my disability assist card at Disney springs or do I have to wait until I get in Magic next day?

    Hi Nanci!

    The Walt Disney World Resort recognizes that some Guests may require special services to help them have a perfectly magical vacation, so multiple services are provided for Guests with disabilities!  One of these services is the Disability Access Service!  

    Currently, Guests will need to visit one of the Guest Relations Main Entrance locations at one of the four theme parks to be able to use the Disability Access Service.  Unfortunately, because of this, you won't be able to receive the Disability Access Service at Disney Springs.  Also, since you are required to visit Guest Relations the morning that you would like to begin using the Disability Access Service, you wouldn't be able to access the service the night before anyway.  Luckily, Guest Relations locations generally open about an hour before the park opens, even if there are Extra Magic Hours happening that day, so you should have plenty of time to get everything prepared for your magical day without having to miss one pixie-dusted second!

    If you have any questions or concerns, feel free to contact the Disability Services Cast Members by phone at 407-560-2547 or by email at disability.services@disneyparks.com.  They will be happy to help you make sure that your Walt Disney World Resort vacation is perfectly magical!

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

Related Video

  • thumbnail image for Must-Dos at Disney Springs

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.