Main Street Bakery
  • On Jan 13, 2022
    Constance from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are arriving at Disney on January 26. My daughter has a torn ACL and we are having a great deal of trouble with disability services. We have received conflicting information as to accommodations at the park for her. We need to know what arrangements

    Hi Constance!

    Thank you for reaching out to planDisney. With your trip just around the corner, I’m sure you and your family are having dreams of Main Street, U.S.A.

    I’m so sorry to hear about your daughter’s torn ACL. I tore my ACL in high school, and I remember how much fun that was. Hopefully, a little Disney magic will help chEAR her up.

    Walt Disney World Resort offers wheelchairs and Electric Conveyance Vehicle (ECV) Rentals to Guests experiencing mobility issues on a first-come, first-serve basis for a daily fee. I would highly suggest getting to the theme parks early to ensure that you can get whichever option you prefer. Please note that your daughter must be 18 years or older to operate an ECV. For more information on the accessibility access for each of the attractions, you can check out this handy page on the Walt Disney World website. There are quite a few attractions that your daughter will be able to remain in the wheelchair or ECV during, including some of my favorites like Jungle Cruise at Magic Kingdom Park and the newly revitalized Indiana Jones Epic Stunt Spectacular at Disney's Hollywood Studios.

    I hope your daughter has a magical trip and that a little bit of pixie dust will help her feel better soon.

    Let me know if you have any additional questions in preparation for your trip. If you would like to speak to someone in Disability Services, you can reach out to them at (407)-560-2547 or via email at disability.services@disneyparks.com.

    Have a Magical Day!

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, North Carolina

Hey Y'all! I’m Ashley and I live in North Carolina. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our annual passes. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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