• On Apr 2, 2018
    Joyce from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I will be arriving in 11 days on 4/13/18 and have not received my magic bands. Will they be shipped to my home? I'm reading that you must have them for the magical express transport to the resort. Thank you

    Hi Joyce! Welcome to the Disney Parks Moms Panel!

    Your vacation is just days away! How wonderful! I'm sure you are busy making your last minute preparations.

    If you customized your MagicBands in your My Disney Experience account, they typically arrive a couple of weeks prior to your vacation. This isn't always the case, however. Personally, I would called Disney directly at (407) 939-4357 and ask about your MagicBand shipment. Make sure you have your Disney Resort hotel reservation number handy when you call.

    If you don't receive your MagicBands prior to leaving for your trip, don't worry! I have taken last minute trips before ... so last minute that I didn't have time to customize and receive my MagicBands before leaving. At the check-in podium for Disney's Magical Express, the Cast Member will use your name and Disney Resort hotel reservation number to find your reservation (if you have not made a reservation for Disney's Magical Express, be sure to do that now by calling (407) 939-1936). If you are having Disney claim and transport your checked luggage to your Disney Resort hotel, give the Cast Member at the podium your baggage claim ticket (the one you received from the airline when you checked your bag prior to your flight) and they can use it to find your luggage. I did this on my last visit to the Walt Disney World Resort and there were no issues at all!

    Once you arrive at your Disney Resort hotel, simply let the Front Desk know that you did not receive MagicBands before leaving and they will provide you with them and link them to your My Disney Experience account.

    I hope this helps! Enjoy your magical vacation, Joyce!

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
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