• On Jul 8, 2017
    Julie from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We're arriving at the Animal Kingdom Lodge on Aug. 21, and hoping to order and send a few items to the resort in advance - a few special items for our son to wear and use while at Disney. Will the resort hold these items for us before we arrive?

    Greetings, Julie and a warm welcome back to the Disney Parks Moms Panel, we thank you for your loyalty in consulting us with this excellent question!

    Convenient Mail Services at Walt Disney World Resort include Receiving Mail at your Disney Resort hotel, and that a $5 per package handling fee will apply to all packages that are received through the Front Desk, or are delivered to your Disney Resort hotel Guest room. Many Guests utilize this service to help save some luggage space and you can as well, Julie.

    Here’s what to do:
    - Please be sure that you have the correct mailing address of your Disney Resort hotel which is Disney’s Animal Kingdom Lodge in your case,
    - Clearly mark your date of arrival and the word “Guest” on the front of your package.

    Julie, you may wish to expedite your arrival at the Front Desk at Disney’s Animal Kingdom Lodge by completing your Online Resort Check-In beginning 60 days before your stay and don’t forget to customize your plans with My Disney Experience for Advanced Dining Reservations, FastPass+ Planning and personalizing MagicBands which will be waiting for you at the Front Desk upon your arrival.

    Mom's Tip: Have you made arrangements for Disney's Magical Express® complimentary return airport motor coach service yet?

    We hope this information is helpful, Julie and wish you a magical Disney vacation!

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

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