Kilimanjaro Safaris; Animal Kingdom; AA
  • On Feb 17, 2013
    Joanne from leicestershire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi we arrive at port orleans FQ on saturday and it says I can check in on line when I try to though it wont let me I have booked through travel agent in the UK would this be the reason why I cant do online check in thankyou for your help

    Hi there Joanne, 

    You should be able to check-in online regardless of whether you booked through a travel agent or whether you booked directly through the Walt Disney Travel Company.  You may wanna check with your agent to ensure that you have the correct Walt Disney Travel Company Confirmation number.  This confirmation will be a combination of 8 letters or numbers or 12 numbers.

    You may want to try logging out of your My Disney Experience account and relogging in before attempting to link your reservation again! The site has recently undergone a major makeover and their have been a few known technical issues.  If this doesn't help, you can call technical support at (407) 939-4357.  They will be able to assist you in completing your online check-in.

    Best Wishes,

    Amanda F.
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Meet the Panelist: Amanda, California

Greetings from California! I am here to help make your visit to the Disney Parks as pixie-dusted as possible! As a regular to both Disneyland and Walt Disney World, I am ready to put my coast-to-coast Disney Parks knowledge to work for YOU! Learn More About Amanda

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