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Mom and Daughter at Disney's Polynesian Village Resort Room
  • On May 6, 2012
    Vicki Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will arrive at ORD @ 1:30, pick up rental car, and go to the grocery on way to resort. If our suite is not ready at All Star Music, in addition to luggage storage, can they store cold grocery items? What time can we get into our suite, early or not?

    Hi Vicki,



    Yes, bell services will gladly hold your groceries or other items (medication) that needs to be kept cool in a refrigerated, cold storage area until your resort room is ready.  It's hard to know on any given trip if a room will be available before the resort's check-in time.  I've found that checking in online before hand helps.  However, at peak seasons, when the resorts are crowded, your room will generally be available relatively close to check-in time in my experience.

    Have a wonderful trip!

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Meet the Panelist: Tanya, New Jersey

I am Tanya from FL, full-time mom to two fun-loving boys. I have an array of planning tips and believe I offer a unique perspective on how to make Disney an amazing adventure for individuals with a variety of needs and abilities. Learn More About Tanya

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