Woman in wheelchair boarding WDW bus
  • On May 26, 2024
    Erin from Scotland Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we arrive next Monday for a 2 week holiday in Orlando and I have dislocated my knee today, and now on crutches for a good few weeks. Is there any assistance I can get whilst at the parks?

    Hello, Erin, and welcome to planDisney! I'm sorry to hear about your knee, but I'm glad you're still planning to visit the Most Magical Place On Earth!

    You will be happy to know that over the years, Disney has designed the majority of attraction queues so that Guests with mobility issues can utilize various mobility assistance devices such as wheelchairs and Electronic Conveyance Vehicles (ECVs)/Scooters while waiting in line. In some cases, a Guest may even be able to stay in their wheelchair or transfer from an ECV/scooter to a wheelchair to enjoy the attraction.

    For Guests needing a wheelchair or ECV/scooter, Disney World offers both for rent on a first-come, first-served basis. While wheelchairs can be rented for your stay, ECVs can only be rented daily. With both, the mobility assistance rental is good for the entire day, but you cannot leave the park. So, if you plan on utilizing the Park Hopper Option with your ticket, you must return your rental before leaving the park, make your way to the next park, and show your receipt to receive your rental at the new park.

    Some Guests prefer to have the same wheelchair or scooter for the duration of their stay and like the ability to utilize them to/from their Disney Resorts Collection hotel and the parks. In that case, I recommend you use your favorite internet search engine to find a local company that offers rentals with delivery, or I would point you to the bottom of the ECV page for the Disney Featured Provider.

    I hope this helps, Erin! For more information about enjoying Disney World with mobility needs, discover the helpful services here. Please let me know if you have any questions or want dining recommendations. Pro tip: a Citron slush from Les Vins des Chefs de France in the France Pavilion of EPCOT will help ease your pain!

thumbnail image for Brent

Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

Related Video

  • thumbnail image for Top Tips For Using Rider Switch

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.