Lookout Cay
  • On Oct 13, 2025
    Susan from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My arrival times changed and now I only need transport from the cruise ship to the airport to return. Do I need to cancel with Disney transport and make new reservations

    Hello there, Susan! Welcome to planDisney. My panelist pals and I are so happy to help. 

    With your recent change in plans, I recommend that you call Disney Cruise Line to update your ground transfers. You can speak with an agent on the phone to discuss your needs, and they will help you get squared away. I often use Disney Cruise Line's ground transfers as a low-stress and easy way to get to the airport for debarkation. I hope your travel days are all smooth sailing!

    Susan, I recommend that you download or make sure you have the most up-to-date version of the Disney Cruise Line Navigator app before setting sail. The app will point your compass toward the activities, entertainment, and dining aboard the ship. You'll be able to view the Daily Activity Schedule in the app once you are on board. If you see an activity listed that you don't want to miss, click the heart icon right next to it. That way, if you enable app notifications, a reminder will be sent to you about 15 minutes before the fun is set to begin. I can't tell you how many times that has come in handy for me while I've lost track of time enjoying a soft-serve ice cream cone and watching a movie on the Funnel Vision! 

    Susan, please sail back to planDisney if you have more questions. We'll be here for you!

    Have a magical vacation,

    Adrianna
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

Related Video

  • thumbnail image for Disney Cruise Line First Timer Tips | planDisney Podcast – Season 2 Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.