It is a pleasure to welcome you to planDisney, Jon!
I am sorry to hear you had to cancel your original travel plans due to an unexpected illness. I hope that you can soon visit the Walt Disney World Resort to make magical memories!
To apply the value of a wholly unused ticket toward the purchase of a ticket for a future date, please contact Existing Tickets at (407) 566-4985, and Cast Members will be happy to assist you. Please note that new charges may apply. Before purchasing new tickets, I highly recommend checking
Theme Park Reservation Availability to plan accordingly. After buying your tickets, be sure to
link them to your Disney account to make
Disney Park Pass reservations for the dates of your visit.
I hope this helps you while planning, Jon! Come back to visit us if you have additional questions, we are delighted to help!
Best magical wishes,
Thiana