Hey there Shirlyn
Welcome to planDisney, thanks for your question, and congratulations on your bright and shiny new Magic Key! I hope you're so excited to make amazing new memories visiting the Happiest Place on Earth over the next year.
In terms of your question about applying an existing theme park ticket toward the purchase of a Magic Key, this
upgrade does need to happen during the purchase process. Unfortunately, there is not a way to retroactively apply the ticket after the Magic Key has been purchased.
So sorry, Shirlyn, I'm sure that's not the answer you were hoping for! However, it's possible that the reason you were unable to upgrade your existing ticket through the
Disneyland mobile app is because it is ineligible for the upgrade?
I do hope there is a consolation for you here that you're now the proud owner of a Magic Key and perhaps you can
use your existing theme park ticket to visit on a day when your Magic Key is blocked out?
If you haven't already, make sure to also take note of all the
wonderful discounts you get as a Magic Key holder! These will certainly add up and help you save on your upcoming visits. These can be used whether you used your Magic Key for entry or a standard theme park ticket.
Thanks so much for your question, Shirlyn! Have a wonderful time visiting the Disneyland Resort.
Have a Magical Day,
Greg