Overview shot of ship and sea
  • On Apr 7, 2021
    Christopher from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I apply a cruise credit?

    Hi Christopher!

    We are happy to have you onboard here at planDisney! Based on your dates, it sounds like you already have your eye on a 3-night cruise to the Bahamas on the Disney Dream. That’s my idea of a perfect weekend getaway! Any time I can get marooned on Castaway Cay for a day is fine by me.

    Since your prior reservation was impacted by the temporary suspension of cruises, either you or your Travel Agent if you have one got an email with important information about a future cruise credit to book another sailing. If you booked through a Travel Agent, you will need to coordinate everything with them. If you made your own reservation, then you can access the future cruise credit online by logging into your Disney Cruise Line account or by contacting a Disney Cruise Line Vacation Planning Specialist at 800-939-2784 to apply the credit to your future sailing. They are available to assist you Monday through Friday from 8:00 A.M. to 10:00 P.M. EST and Saturday and Sunday from 9:00 A.M. to 8:00 P.M. EST. 

    The future cruise credit can be used to secure a new itinerary from all the fabulous ones available. And if there is any balance after you make your selection(s), it will be placed in your onboard account as a non-refundable onboard credit. It typically takes 10-14 days for the future cruise credit to show on your reservation. 

    I hope I have steered you in the right direction, Christopher!  Have fun deciding on how you will use your future cruise credit to create a magical adventure at sea. Cruise back to planDisney if you have any additional questions before you set sail!

    Sherry
     
thumbnail image for Sherry

Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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  • thumbnail image for Planning for a Day at Castaway Cay | Disney Cruise Line

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