Girl with a Balloon
  • On Oct 7, 2020
    Desiree from TX Asked

    If I applied and was approved for the Disney Visa Card, but won't receive it before our visit to Disney, will we still be able to get our tickets? What can I show to prove i'm the cardholder if we haven't received it?

    Heigh-ho, Desiree! It's off to Walt Disney World you go! You must be so excited that your vacation is finally here. Let me see what I can do to help with some last-minute details. 

    Congratulations on becoming a Disney Rewards Visa cardholder! I've had this magical card in my wallet for over a decade, and I love how simple it is to redeem our rewards dollars for everything from snacks to souvenirs on our Disney visits. Before we leave for vacation, we convert our rewards dollars to a Disney Rewards Redemption Card and use this card like a Disney Gift Card in the theme parks and resorts

    Desiree, since you are still waiting for your new card in the mail, I recommend locating the confirmation e-mail you received upon your approval and either printing it or taking a picture of it with your phone for evidence of being a cardholder. For assistance with your card while you're traveling, or to inquire about its status, call (800) 300-8575, and a friendly Chase representative will be happy to help. When you visit Guest Relations at any theme park or Disney Springs to retrieve your theme park tickets, as long as you have photo identification that matches the name on your ticket order, you'll have no trouble picking up your admission cards. A picture or print-out of your credit card approval will be handy to take advantage of shopping and dining discounts. Check out a list of restaurants and merchandise locations that may offer discounts to Disney Rewards Visa Cardmembers. You'll be arriving just in time to browse some fantastic seasonal and Halloween souvenEARs!

    I hope this is helpful as you sprinkle a few finishing touches of pixie-dust on your visit. Have a wonderful trip, and if there is ever anything else we at planDisney can do to make your vacation dreams come true, stop by and see us again.

    Have a great, big, beautiful tomorrow!
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.