Cinderella Castle 50th Day
  • On Jan 3, 2022
    Mike from NJ Asked

    it appear i may have two diff disney accounts under two diff email addresses. can i combine them? or cancel one of them without any repercussions?

    Hiya Mike!
    Welcome to planDisney! Mr. Incredible has strength, Elastigirl has flexibility, and you have My Disney Experience. A My Disney Experience account is a Guest's greatest superpower when planning a Walt Disney World Resort vacation. It's your one-stop shop for gathering and accessing all of the important pieces of a Walt Disney World Resort vacation: Disney Resorts Collection hotel reservations, park tickets, Disney dining reservations, the new Disney Genie service and more. Through the My Disney Experience mobile app, you can place Mobile Food Orders, join a virtual queue and unleash your phone's superpowers with Disney MagicMobile service. When it comes to managing the effects of two different accounts, I've been there, done that and am happy to help!

    To ensure none of your important data or reservations gets lost from either of your My Disney Experience accounts, Mike, I recommend calling the Internet Help Desk at (407) 560-2428 between the hours of 7:00 a.m. and 11:00 p.m. Eastern Standard Time. There, a friendly Cast Member is best equipped to have eyes on both accounts and can assist you with the process of merging the two into one. Make sure your single account is linked to your primary email address, which can also be used to connect with Family and Friends.

    Once you've harnessed the power of My Disney Experience into a single account, Walt Disney World Resort is your oyster. Consider planning a visit during The Most Magical Celebration on Earth. The magic is calling!

    EARidescently,
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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