AA Mom and daughter in GOTG - Guardians of the Galaxy; EPCOT
  • On Mar 12, 2024
    Brandi from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    In our app there are the 4 expected park tickets we booked showing the correct dates.. There are also 4 park planning tickets, but they show dates the week after our tickets end. I do not understand why they are there? First time at Disney World.. TIA

    Hi, there!

     Welcome to planDisney, Brandi. I'm so happy you stopped by and even happier to hear you're planning a Walt Disney World Resort vacation! It's the very best kind if you ask me.

     As a first-time visitor, you have lots of magical firsts ahead of you! There is nothing quite like visiting the Walt Disney World theme parks and being immersed in the magic of Disney storytelling at every turn. With incredible attractions, world-class dining experiences, and unbeatable entertainment offerings, you're going to become as Disney-hooked as I am. I'm so excited for you!

     You ask an interesting question. Not knowing the exact details of your stay and exactly what you see in the Tickets and Passes screen on your My Disney Experience mobile app, I can't be sure why you see a second set of unfamiliar tickets. My best advice is to call the My Disney Experience line. A friendly Cast Member there will be happy to assist you! With all the details of your trip, they'll be able to identify that second set of tickets you see. 

     While you're counting down the days to your visit, take some time to watch (or listen to) First Timers at Walt Disney World | planDisney Podcast - Season 2 Episode 2. It's filled with tips and tricks that you won't want to miss!

     I hope this was helpful, Brandi. Please let us know if you have any other questions about your Walt Disney World Resort vacation! We'd love to help you plan a magical stay.

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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  • thumbnail image for First Timers at Walt Disney World | planDisney Podcast - Season 2 Episode 2 Full Episode

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