• On Apr 15, 2021
    Kyrece from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    is there anyway to chat with a representative about planning

    Hi there, Kyrece!

    Thanks for stopping by planDisney with your question.

    Planning any kind of vacation can sometimes feel overwhelming. Planning a Walt Disney World Resort vacation, with all there is to see and do, is a big task for even the most seasoned planner! I can understand why you might want to talk through all of your planning options with someone who knows the ins and outs of vacationing at Walt Disney World.

    Here at planDisney, we are a group of Guests, just like you, made up of moms, dads, grandparents, and more. Through the years, we've visited numerous times and have experienced almost all there is to see and do at Walt Disney World, Disneyland, and onboard with Disney Cruise Line. We have favorite resort hotels, restaurants, attractions, and snacks, and would love to share our seasoned advice and opinions with you! When it comes to the actual planning and booking of your Walt Disney World Resort vacation, you can book everything yourself, or you might want to consider the services of an Authorized Disney Vacation Planner. 

    Guests have the option to build their own vacation using the tools on the Walt Disney World Resort website, and typically a "chat" option will pop up that allows you to speak to a Disney representative and ask questions as you navigate the site. The chat feature is active between 7am-11am EST, and you can ask questions about any aspect of your vacation, including selecting a resort hotel, purchasing tickets, dining, etc.

    For more personalized planning services, you can have an Authorized Disney Vacation Planner book your vacation for you. Using a Disney Vacation Planner is always my recommendation, primarily because their expert services are offered at no extra cost to Guests! These Disney-trained specialists can help navigate Disney Park Pass reservations, help you decide which Disney Resorts Collection hotel best fits your needs, make Advance Dining Reservations at favorite restaurants, and help streamline your plans so your vacation days flow like magic. All the while, Disney Vacation Planners will keep an eye on your reservation to see if they can take advantage of any discounts and save you money! My Disney planner has saved me thousands of dollars through the years, and I will always trust her to handle the details of my Disney vacations. A Google search can help locate an Authorized Disney Vacation Planner in your area.

    Another option to reach out for vacation planning help would be to call Walt Disney World Resort directly. They offer planning help with Reservations, Tickets, Resort Hotel and Theme Park Information. At this time, there is high call volume, and you may experience longer-than-usual wait times. You can also choose to email your questions, and a Cast Member will get back to you. 

    I hope this gives you several options to find help in planning your Walt Disney World Resort vacation!
    Diane W. 

thumbnail image for Diane

Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.