Mom And Son Giraffe
  • On Nov 8, 2012
    Tabby from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can anyone tell me how to get in touch with the Emporium Store in Magic Kingdom, recently was there and purchased Mickey Mouse Jacket that has problems, would like to talk to them about it.

    Hello Tabby!

    I'm so sorry to hear the jacket you purchased is having problems!  We've had similar situations with merchandise after we returned home from a vacation.  My suggestion is to contact Disney Parks Merchandise Services at 877-560-6477.  They are open Monday through Friday 9:00 A.M. - 8:00 P.M.EST.  A Cast Member should be able to assist you with your issue and, hopefully, get it all straightened out.

    Please let me know if you have any other questions, Tabby!  If you're anything like me, you've already begun planning your next Walt Disney World vacation!  

    Pixie Dust,
thumbnail image for Ashley

Meet the Panelist: Ashley, New York

I'm a military wife and mom to two little ones who is either on a Walt Disney World vacation or planning our next one!  Learn More About Ashley

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