Hi Miranda!
Welcome to the Disney Parks Moms Panel! It is always my pleasure to greet a fellow member of the
Annual Passholder family!
I had a similar question, so decided to call and chat with a few Cast Members, it looks like we have some options.
First, you could call 407-560-7277, explain that you are an existing Annual Passholder and have a child who just turned three. You may be able to make that purchase over the phone. The Cast Member I spoke with said they could assist you if you paid for the Annual Pass in full. Make sure the child is listed in your
My Disney Experience account and on the upcoming resort hotel reservation if you are planning to stay at a resort hotel. And know that they will have to verify your account details to confirm whether or not they can actually add a new Annual Pass given this exceptional circumstance.
Second, I chatted with another Cast Member who indicated that, at this time, although Annual Pass sales are paused, since you have a child who just turned three, you could purchase an Annual Pass in person at a theme park. Once purchased, you would need to add your little one to your
Disney Park pass reservations. This option could be problematic if there are no Park Pass reservations available for the days of your visit when you arrive.
Depending on the dates of your visit, Annual Pass sales online may have resumed prior to then, so I suggest that you continue to check the
Annual Pass updates and, if sales resume online, purchase that Annual Pass online prior to your visit.
Finally, if neither of the above options are possible, you could forego the Annual Pass for now and, depending on the dates of your visit, purchase
theme park tickets online for your little one.
Miranda, if possible, I suggest that you select an option that allows you to make those
Disney Park Pass reservations prior to your visit. Remember to check all
operational updates and follow the
Disney Parks Blog to check for new details about specific experiences. Although procedures could always change, magic lives on at the Walt Disney World Resort. As of now, let's do a happy dance because it looks like we have options!
Sending pixie dust your way as you get ready to take your son on an exciting theme park adventure!
Magic and memories,
Donyell