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  • On Oct 8, 2019
    Kimberly from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We are annual passholders. We have resort reervations at WDW Nov 30. Here is my issue. Our passes expire Nov 22, however we can't renew until 30 days prior. This prevents us from scheduling fast passes at this time. We would like to renew sooner.

    Thanks for bringing your question to the Disney Parks Moms Panel, Kimberly!

    I’m getting ready to renew my Walt Disney World Resort Annual Pass next week to keep yet another year of amazing fun and benefits. You should be able to renew your Annual Pass up to 60 days in advance of its expiration, but you need to renew within 30 days following its expiration to keep the discount for renewal

    I currently have the option to renew online or in the My Disney Experience mobile app. By tapping the three lines in the bottom right-hand corner of the home screen of the mobile app, I just go to “Tickets and Passes.” There’s a button on that screen that says “Renew Passes and Save.” Tap that button, confirm your payment option, and you should be good to go. Your Annual Pass’ expiration date will always stay the same (as long as you renew within 30 days following its expiration), so even if you renew now your Annual Passes will still expire Nov. 22, 2020.

    Should you have any problems with the renewal process, reach out to the Annual Passholder helpline or use the online form to contact Annual Passholder support. A Cast Member will be more than happy to help guide you through the process.

    Best wishes, Kimberly, and here’s to another amazing year as a Walt Disney World Resort Annual Passholder.

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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