• On Sep 23, 2016
    Marta from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am an annual passholder and want to order new magic bands. In years past, i would always click on order new bands at disney experience, but i can not find it this time. I have clicked customize and it just shows a list of our bands but not order new one.

    Hi Marta,

    Greetings from a fellow Florida resident passholder! Like you, when I have renewed my annual pass in recent years, I've been given the option in My Disney Experience to customize new passholder MagicBands for the coming months.

    If you've recently renewed and don't see that option in the next couple of weeks, I would suggest giving a call to the special phone line dedicated to annual passholders. That number is (407) 560-7277. I've found them to be helpful in resolving issues when I've had a question about my pass or passholder benefits.

    Thanks for dropping by the Disney Parks Moms Panel with your question. I hope you get your new MagicBands soon and have a magical new year as a Walt Disney World passholder.


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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
Learn More About Wilma

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