• On Feb 11, 2018
    Arinn from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have an annual pass good through June 2018. I am active duty military and will be deploying in March. Is there any way to pause my pass, or will I have to basically lose the remaining 3 months left on it? Thank you!

    Hello Arinn!

    Welcome to the Disney Parks Moms Panel! We're happy to hEAR from you. Thank you so much for your service and for sending us your Walt Disney World Resort planning question.

    I tried to find you a definitive answer to your question, but unfortunately, this is one you'll need to call on to have a conversation with the Monthly Payment Services team. They usually take into consideration instances such as these and are able to discuss some options for you to choose from. Their number is (888) 701-4100, Option 3, and they are open Monday - Friday 8:00 a.m. to 8:00 p.m. EST. Let them know the situation and they will be happy to further assist. 

    Thank you again for your service, Arinn. If there is anything else we are able to assist you with, please let us know.

    Magical Wishes, 


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Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

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