Family With Medals; RunDisney 10K; Stitch Hat; Lilo and Stitch Costume
  • On Nov 24, 2013
    Rosemarie from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My annual pass expired on Nov. 7, 2013, I tried to renew my pass online. I was not able to renew online and was told I would have to renew my pass at the Park. I will not be going to the Park until January, what do I do about renewing my pass?

    Hi Rosemarie,

    I'm sorry you had difficulty renewing your pass. You should be able to renew your Florida resident annual pass -- and qualify for the payment plan -- for up to 30 days after it expires. I have my renewal letter in front of me.

    My best suggestion is to try again in case there was a computer glitch of some sort. I'm not sure who you talked to previously, but my only other thought is to call the special passholder line to see if the cast members there have any better advice than the cast members who answer the general information line.

    The passholder line is 407-560-PASS (7277).

    I hope that works. I'd hate to have you miss out on the renewal savings. Good luck! And please let me know if I can answer any other questions for you.

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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
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