• On Jun 23, 2020
    Wellington from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My annual pass expired during WDW closure (April 6th) and the new dates haven't showed up on my account yet. How will I be able to to get a preview pass next Friday? I still had 23 days of the pass to use.

    Hi Wellington!

    Thanks for sending your question to the Disney Parks Moms Panel! As a fellow Floridian and Annual Passholder, I was happy to see your question! I too had a similar issue with my annual pass and had to call the Passholder line for assistance. My daughter's pass was extended but not mine or my son's. They corrected it and said it would take a few days to update. I recommend that you call V.I.PASSHOLDER Support at (407) 939-7277, as soon as possible so that a Cast Member can look in to your passes. That way you can be all set when the opportunity comes to sign up for the previews. Hope this helps Wellington!

    Quick tip: Be sure to download the My Disney Experience app on your mobile phone before your trip! Here you can see wait times for attractions and even where you can place a mobile order for many of the fast food kiosks!

    Wellington, thanks so much for stopping by the Disney Parks Moms Panel. If you need more help planning your vacation, please feel free to send me your question!

    ~ Yael
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Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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