Tree of Life at Sunset at Disney's Animal Kingdom
  • On Sep 23, 2024
    Lyall from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have an Android version 9 phone. It will not update to the latest version of MYDisneyExperience that will allow me to upload my DVC membership to my wallet. This is a requirement for me to get into the Moonlight Magic experience. What can I do?

    Hi Lyall, 

    Welcome to planDisney! Thanks for bringing your question here today, it's always great to help out a fellow Disney Vacation Club Member. Let's take a look. 

    There are many perks of being a Disney Vacation Club Member and one perk my family loves in particular is the DVC Moonlight Magic Events. Over the past few years, a few of our travel dates have lined up with a Moonlight Magic Event. We had a blast enjoying after-hours access to the theme parks, lower crowds, shorter wait times, fun Character meets and delicious treats - you're going to have a fantastic time at the DVC Moonlight Magic Event at Disney's Animal Kingdom Theme Park!

    To enter the theme park for the event, Disney Vacation Club Members need to show their event ticket and proof of Membership (digital DVC Membership). You are correct that Android 9 phones do not support the current My Disney Experience Mobile App. Older phones can continue to use older versions of the app but won't receive new updates or features. If you do not already have your digital DVC Membership Card in your wallet, you can still access your temporary digital DVC Membership card from the DVC website and show it as a screenshot along with a photo ID. To retrieve your digital card, first, log in to the DVC website. Next, hover over the "My DVC" tab and select "View My Membership Card". You can see your card by clicking the blue button "View Temporary Card" and will notice that the expiration date is populated one month from the current day. 

    Lyall, I hope this information is helpful and that it helps with your vacation planning. Enjoy the Member event at Disney's Animal Kingdom Theme Park and remember, Adventure is Out There! 

    Welcome Home,
    Candace
thumbnail image for Candace

Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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DVC Membership Means Flexibility

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