Guests smiling and riding illuminated motorcycles on a TRON Lightcycle Run
  • On Aug 6, 2026
    Ivana from Guanajuato Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi AnaPau, I just bought Disney world Tickets Will it be a problem if the credit card I used is only in my Apple Wallet and banking app? To pick up tickets do I need my passport or my Mexican id?

    Hi Ivana! Welcome to my very own corner of planDisney, and thank you so much for stopping by! I know my bestie Ashley already answered your question, but since you asked for me, I wanted to reassure you too!

    You do not need to carry your passport around Walt Disney World just to pick up your theme park tickets. Your valid, government-issued Mexican photo ID will be perfectly fine for identification purposes. That's actually what I personally do whenever I visit Walt Disney World from Mexico. I would much rather keep such an important document somewhere safe than carry it around the theme parks all day!

    As far as the credit card you used to purchase your tickets goes, having it available digitally through your Apple Wallet and banking app should not be a problem. Contactless forms of payment, like Ashley already told you, are widely accepted throughout Walt Disney World.

    If you need to visit a ticket window or Guest Relations location to pick up or resolve anything related to your tickets, simply have your Mexican government-issued photo ID ready. I would also keep your ticket confirmation information easily accessible on your phone, just in case a Cast Member needs to look up your purchase.

    Once your tickets are properly linked to your My Disney Experience account, you'll also be able to use options like Disney MagicMobile right from your phone to enter the theme parks, which makes everything even easier.

    Ivana, I hope this puts your mind at ease! Keep that passport somewhere safe, make sure your phone is charged, and get ready to enjoy your Walt Disney World vacation. I hope you have the most magical time!

    Warm hugs,

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I'm a bilingual and bicultural panelist with a deep love for Walt Disney World Resort, its timeless classics, and the special events that bring extra magic to every visit. Whether you're planning your very first trip or returning "home" to experience something new, I love helping Guests feel confident, informed, and excited about their vacation. I'm thrilled to share my Walt Disney World expertise with you. Warm hugs!
Learn More About Ana Paula

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