Lounge Chairs at Night
  • On Apr 17, 2022
    Barbara from MO Asked

    As always, thank you so much for your information. One final question (OK maybe). How can we offer a gratuity to all of the wonderful people who serve us in Cabanas. They work so hard, as do all Disney Castmembers. I wonder if cash is OK with covid?TKS

    Greetings, and a warm welcome back to planDisney, Barbara, we thank you kindly for your loyalty in consulting us for your upcoming sailing!

    Cast Members aboard all Disney Cruise Line ships truly feel like family to us because of their attention to our unique needs, and they're always ready to lend a helping hand - I remember many times towing my food tray trying to juggle my son and out of nowhere a Cast Member was right there to assist me right to my table! We enjoy our meals at Cabanas, and I too, feel immense gratitude and wish to extend my appreciation for all the wonderful service. How very kind and thoughtful of you to want to express your appreciation!

    To offer a gratuity to the helpful and thoughtful Cast Members at Cabanas, I always jot down their names because my memory is not very good, and I head down to the Guest Services Desk near the Atrium Lobby and ask for a gratuity ticket in the amount I wish to offer with the Cast Member name on the gratuity ticket and then I'll take the gratuity ticket back up to Cabanas and hand it to the Cast Member myself, the same way we present gratuity tickets to the amazing serving team in the rotational dining rooms. While you're at the Guest Services Desk, if you wish to alter the previously set gratuity amount for any other Cast Member, you will be able to do so. I love doing this to show my immense appreciation for the incredible service on our sailings - it's so tough going back to reality after such pampering!

    When ordering Disney Cruise Line Room Service, even though my receipt usually says zero amount owing, I always make sure I leave a gratuity amount on the receipt, I am so grateful for those midnight snacks, especially those Mickey Mouse Premium Ice Cream Bars, so yummy! Have you tried one yet?

    Barbara, don't forget to use your Disney Cruise Line Navigator App to manage your plans before and during your sailing, I especially love the Onboard Chat feature so I can keep track of my family who likes to disappear from my sight once onboard while I indulge in my reading, knitting and specialty coffees up at Cove Café - my Café Fanatic reward cards sure do fill up quickly!

    It was my pleasure assisting you today, Barbara, please feel free to stop by planDisney to ask any other planning questions and kindly take a few moments to peruse the Disney Cruise Line Know Before You Go resource in preparation for your sailing, thank you so kindly!

    SEA ya real soon!

    Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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