Special Needs Family with Mirabel; girl in costume; Encanto
  • On Aug 19, 2024
    Anabel from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I already have a trip booked but had to change the name of one our guest. Shes added to the hotal but i am currently unable to fix the reservation to the parks.

    Hi there, Anabel! Welcome to planDisney and it's such a pleasure to have received your question. I'm always so excited to help my fellow Guests plan their most magical vacations to Disneyland Resort!

    I completely understand when things change and you need to make some modifications to your travel plans. That has happened to our family in the past, too. It sounds like you have already made the update to your hotel reservation to include the new Guest in your party, so that is a great start! As for the ticket and theme park reservation, you can simply call Guest Services to make the request to change the name of the Guest associated with the ticket. You can also feel free to request this change using the "Chat With Us" feature in the Disneyland mobile app. Just select the '≡' on the app's home screen and then scroll down until you find this option. 

    Now, Anabel, I should mention that a Guest's standard ticket is not officially assigned to them until they arrive at the theme park and scan it at the gate for the first time. At this time, a Cast Member will take their photo which officially designates the ticket to that Guest, and it can no longer be reassigned after that point. You will want to make sure to follow the steps to link your Guest's ticket to their account online or in the Disneyland mobile app so that they can access it for theme park entry. 

    I hope this is a helpful start, Anabel. If we can assist with any other questions that come up, I hope you'll feel welcome to come back and send them to us here at planDisney. We'd love to see you again real soon!

    Magically yours,
    Tishra
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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