Hi Andrea!
I'm sorry to hear that you are having trouble linking your ticket to My Disney Experience. When you visit your
My Disney Experience Plans and Tickets page, there is a section for Park Tickets. If you hover your mouse over that Park Tickets section, you will see a button to
Link Tickets. From there, you can link your ticket using its 12-digit ID number. If your ticket was purchased as part of a Vacation Package, then you will need to
link your Vacation Package to your My Disney Experience account, which will automatically link your ticket. If you are still having problems linking your tickets, I recommend you
call the Existing Tickets help desk so the Cast Members there can help you troubleshoot the issue.
I'm excited to hear that you will soon be enjoying
Disney's Animal Kingdom Theme Park! This beautiful theme park will allow you to explore the wild side of your imagination. You will trek through Africa, journey to Pandora, visit dinosaurs of the past and more. Plus, after dark, you will find that the theme park transforms and comes to life with new sights and sounds. Be sure to check out the Tree of Life after dark as it transforms into a
Beacon of Magic as part of
Walt Disney World Resort's 50th Anniversary Celebration!
Andrea, please let us know if there's anything else we can help you with as you get ready for your visit. T-T-F-N, ta ta for now!
~Crystal